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Head of Customer Services

Location: Exeter, UK
Salary: Competitive + Great Benefits
Ref: JC301020a
Date posted: 30th October 2020
Closing date: 4th December 2020


As Head of Customer Services, you will be required to provide the leadership focus to the delivery of their Customer Services and be responsible for the delivery of exceptional service to customers. You will provide future strategic alignment for all areas of responsibility, driving high operational performance and agility of delivery in a fast-changing environment.


You will represent the strategy and requirements of all Customer Services within the SLT and be a proactive participant and contributor to SLT’s strategic developments. You will be a role model for staff, delivering strong communication skills throughout the business and have experience of developing a culture of embracing business change and success. You will be responsible for ensuring there is effective management support for proactive and positive performance management, overseeing a culture of continuous improvement.


If you feel that you have the strategic and management abilities needed for this role, alongside a proven background in customer service operations, then please get in touch with Joanne Caine today. Please note this role will include travel and overnight stays on occasions.  This is an exceptional opportunity to join a leading organisation who provide an outstanding service throughout the UK. On offer is a highly competitive starting salary, great benefits and the opportunity to join a company with global links.


Disclaimer: Cathedral Appointments Limited acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. By applying for this job, you accept our Privacy Policy which can be found on our website. Please be advised that if unsuccessful for this role we may hold your details on our database for 6 months, during which time you may be contacted for other suitable vacancies. If you do not want us to do this, please contact us.


Closing Date: Please note that we will accept applications up to the closing date, however all suitable candidates will be submitted as soon as received, and the client reserves the right to appoint before the closing date.

If you have the skills and experience stated, please apply NOW!

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