Career Profile
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Customer Service Advisor Job Profile
Average Salary: £24,000
This is a career profile and not an available role. This page helps you understand what is required of you, what skills you might need and what employment package you can expect of this type of role.
Customer Service Advisor Job Description
As a Customer Service Advisor, you will be responsible for conducting phone and email communication with customers and suppliers, and work with the sales team to fulfil orders and ensure a smooth process.
Customer Service Advisor Average Salary Expectations
The average salary for a Customer Service Advisor in the South West is around £24,000. This can range from £22,000 to £26,000 depending on factors like experience, location, industry and company size.
If this type of role is interesting to you, you can register now and input your CV details to be notified when something becomes available.
- Conduct fact-finding calls, assist customers via phone and email, and respond to customer queries
- Process orders via phone and email, manage customer accounts and liaise with the sales team for orders and queries
- Perform administrative tasks for the office and business as a whole
- Monitor internal systems and CRMs to ensure data is up to date and maintain accurate records of transactions
- Liaise with suppliers and support Sales Representatives with customer queries to help deliver KPIs
- Strong background in customer service, with excellent communication skills
- Strong IT skills, particularly Outlook and MS Office, with accurate data entry and computer literacy skills
- Exceptional organisational skills with a good attention to detail and problem solving ability
- Good writing skills and strong understanding of product, and willingness to learn
Your Contacts
Georgia Parkhouse
Senior Recruitment Consultant
Apply for this job
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